The USA is home to an estimated 370,000 HOAs, according to data from FCAR. If you're in Lebanon, Ohio, you're probably wondering about the benefits of an HOA owner portal.
HOAs help owners keep their properties organized and offer benefits for the entire community, from shared amenities such as clubhouses to landscaping management and disputes between neighbors. Even better, HOA management software for owner portals makes handling day-to-day necessities that much easier.
Here's why you want to add digital HOA solutions to your community.
Keep Residents Informed
Is your community hosting an event? If so, owner portals work to keep everyone informed. You can also use these portals to track attendance and send out invitations to different community activities.
Aside from events, owner portals share pertinent information with community members, such as:
- Important dates to vote for the Board of Trustees
- Community rules and regulations
- Updates about planned maintenance
No matter what's going on within your community, an owner portal keeps members informed.
Residents Can Pay Their Bills Online
According to The Financial Brand, 65% of people have paid bills via a mobile device. Online bill pay is quicker and easier than managing payments through snail mail, and having an owner portal with payment options helps streamline monthly payment collection. Owners can quickly log in, see their balance, submit a payment, and keep a receipt for their records.
Request Maintenance
Depending on an HOAs bylaws, it may be responsible for anything outside an owner's home. For example, private roads inside the HOA are typically the community's responsibility. If an owner notices a pothole, they can use a portal to request maintenance.
These portals are also ideal for tracking the status of any maintenance requests or providing updates to management. When HOAs incorporate online portals for maintenance requests, management can spend more time making repairs and less time answering the phone to take notes.
Important Documents are Readily Available
Every HOA Property Management Company governing a community has a set of bylaws. These community guidelines aren't optional for members -- they're community rules and regulations everyone must adhere to. When owners break these rules, they may face certain fines or penalties.
This is why it's important for owner portals to clearly present these documents to all homeowners, and HOA portals are a great way of doing so. By having these documents readily available for all members to access, there's no confusion over the community rules and guidelines.
Invest in an Owner Portal for Your HOA
An owner portal for your Lebanon, Ohio is an excellent way of streamlining your day-to-day responsibilities while keeping all members informed of events within the community. Additionally, an HOA portal offers homeowners an easy way of tracking and paying bills and keeping records of their payments.
HOA portals work to streamline methods of communication, helping property managers to more effectively direct an HOA. By providing members with an owner portal, they'll have immediate access to clear information and know what's going on within their community.
If you need the best property management in Lebanon, Ohio, PMI Buckeye Services can help. We offer Association Management Services, Self-Managed Services, and peace of mind for you and your HOA. Schedule a consult today.
